WEBSITE PRIVACY POLICY

This website is operated by ASTRA (SVG) LIMITED. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

• who we are;
• how and why we collect, store, use and share personal information;
• your rights in relation to your personal information; and
• how to contact us in the event that you have a complaint.

Who we are

ASTRA (SVG) LIMITED (‘we’ or ‘us’) (trading as ASTRA TRUST) collect, use and are responsible for storing certain personal information about you.

The personal information we collect and use

1. Personal information you provide to us

We collect the following personal information that you provide to us:

• name and surname;
• email;
• phone number;
• Skype ID; and
• any other personal information, which a user voluntarily included into their enquiry.

Some examples of when we collect this information include:

• when you place your order on the website;
• when you request a free legal advice or consultation from us relating to the services we offer;
• when you send us your enquiries and questions regarding our website or our company in general.

2. Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

• shall consent on their behalf to the processing of their personal data;
• shall receive any data protection notices on their behalf; and
• shall consent on their behalf to the transfer of their personal data abroad.

How we use your personal information

We collect information about our users solely for the communication purposes and future provision of services initially requested by the client.

Who your information may be shared with

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.

We will not share you personal information with any other 3rd parties.

Required personal information

No personal information has to be provided by you to us at any time.

How long your personal information will be kept

We will hold your personal information exclusively for the period of communication and/or cooperation. Once such a communication/cooperation has ended, all data will be deleted.

These periods are no longer than necessary in each case.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

(1). consent;

(2). contract; and

(3). public task.

Consequence of our use of your personal information

The consequence to you of our use of your personal information is that your data will be processed solely to answer your enquiries and for the provision of services (if any ordered).

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

What rights do you have?

As a user you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information
• require the erasure of personal information concerning you in certain situations
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• object at any time to processing of personal information concerning you for direct marketing

If you would like to exercise any of these rights, please:

• email or write to us
• let us have enough information to identify you
• let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
• let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Changes to the privacy policy

This privacy policy was published on 21st July 2021 and last updated on 21st July 2021.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by a notice on the website header.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

e-mail: info@astra-trust.com

post: Suite 305, Griffith Corporate Centre, Kingstown, St Vincent and the Grenadines